SaaS Operations and the Road Ahead for Enterprise IT

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presented by Forrester Research 
and BetterCloud

  • Industry best practices for onboarding and offboarding (and everything in between)

  • 25 ways you can start proactively 
    securing SaaS data today

  • 16 valuable career skills to find or grow on your IT team

  • 9 crucial topics for end user training

  • 10 essential components to SaaS 
    management and security

Shaping the Cloud Center of Excellence to meet the challenges and opportunities of SaaS at scale

W E B I N A R :

F O R M A T :

Thurs Dec 10, 2 - 3pm EST

45 min discussion with 15 min Q&A

 "Best Practices For Software-As-A-Service Operations," Forrester Research, Inc., October 22, 2020

Forrester Research interviewed enterprise IT leaders to understand the current challenges and best practices for mastering SaaS at scale. The result is "Best Practices for SaaS Operations,a thorough report critical to I&O leaders across industries.

Watch the discussion, as BetterCloud’s Chief Strategy Officer talks with special guest and author of this new report, Bill Martorelli, Principal Analyst at Forrester Research, about some of the report's findings:

“Your peers recommend that you form a cloud center of excellence to tackle SaaS operations, carefully pick tools to tackle each category, and deal with skill shortages by using automation and services.”

“Your peers recommend that you form a cloud center of excellence to tackle SaaS operations, carefully pick tools to tackle each category, and deal with skill shortages by using automation and services.”

  • Why SaaS operations is more crucial than ever

  • The principles of SaaS operations

  • Forming a cloud center of excellence

Once you've filled out the form, we'll send the recording in a confirmation email. You'll see polls that were taken during the live session and hear engaging Q&A.

HOST

Shreyas Sadalgi is Chief Business Strategy Officer at BetterCloud, responsible for corporate strategy and technology partnerships. With over 15 years' experience in the IT industry at companies like Blue Coat/Symantec and Centrify, Shreyas has held roles in strategic partnerships, product management & engineering.

Shreyas Sadalgi

Chief Business Strategy Officer
BetterCloud

As Principal Analyst with Forrester Research, Bill serves Infrastructure & Operations (I&O) professionals with primary research on services sourcing and management across applications, infrastructure, and cloud management domains. Bill also advises I&O pros about successful digital transformation, cloud migration strategies, and vendor selection.

Bill Martorelli

Principal Analyst
Forrester

FEATURED GUEST

FEATURING

 "Best Practices For Software-As-A-Service Operations," Forrester Research, Inc., October 22, 2020