SaaS Operations and the Road Ahead for Enterprise IT
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Shaping the Cloud Center of Excellence to meet the challenges and opportunities of SaaS at scale
W E B I N A R :
F O R M A T :
Thurs Dec 10, 2 - 3pm EST
45 min discussion with 15 min Q&A
"Best Practices For Software-As-A-Service Operations," Forrester Research, Inc., October 22, 2020
Forrester Research interviewed enterprise IT leaders to understand the current challenges and best practices for mastering SaaS at scale. The result is "Best Practices for SaaS Operations," a thorough report critical to I&O leaders across industries.
Watch the discussion, as BetterCloud’s Chief Strategy Officer talks with special guest and author of this new report, Bill Martorelli, Principal Analyst at Forrester Research, about some of the report's findings:
“Your peers recommend that you form a cloud center of excellence to tackle SaaS operations, carefully pick tools to tackle each category, and deal with skill shortages by using automation and services.”
“Your peers recommend that you form a cloud center of excellence to tackle SaaS operations, carefully pick tools to tackle each category, and deal with skill shortages by using automation and services.”
Why SaaS operations is more crucial than ever
The principles of SaaS operations
Forming a cloud center of excellence
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HOST
Shreyas Sadalgi is Chief Business Strategy Officer at BetterCloud, responsible for corporate strategy and technology partnerships. With over 15 years' experience in the IT industry at companies like Blue Coat/Symantec and Centrify, Shreyas has held roles in strategic partnerships, product management & engineering.
Shreyas Sadalgi
Chief Business Strategy Officer
BetterCloud
As Principal Analyst with Forrester Research, Bill serves Infrastructure & Operations (I&O) professionals with primary research on services sourcing and management across applications, infrastructure, and cloud management domains. Bill also advises I&O pros about successful digital transformation, cloud migration strategies, and vendor selection.
Principal Analyst
Forrester
FEATURED GUEST
FEATURING
"Best Practices For Software-As-A-Service Operations," Forrester Research, Inc., October 22, 2020