Sprout Social’s Automation Squad Works to Eliminate Manual Tasks Across the Business
Sprout Social is a global leader in social media management and analytics software. Sprout’s unified platform puts powerful social data into the hands of more than 34,000 brands so they can make strategic decisions that drive business growth and innovation. Challenge: Sprout Social uses a large number of SaaS applications, which the IT Service Desk…
Read MoreMedia Company Increases IT Efficiency by Automating Manual Tasks
Challenge: The director of corporate IT at a digital media company manages a team of seven, which supports upwards of 800 people across the globe. As the leader of the IT department, he had two main areas he was looking to automate – user lifecycle management (ULM) and the management of SaaS apps, specifically Google…
Read MoreSpotHero saves time and increases visibility with BetterCloud
Challenge:Being a small IT team, the department supported the entire company and needed a way to automate repetitive tasks (like setting up a new user), so they could save time and focus on higher impact projects. Solution:In looking at vendors in the SaaS Management Platform space, BetterCloud was the clear winner that could deliver significant…
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