Shadow IT
Put an end to SaaS sprawl by pulling Shadow IT out of the dark
A “free” AI tool. A corporate email. No IT approval.
That’s shadow IT in action.
BetterCloud uncovers every unsanctioned app in your environment and helps you eliminate shadow IT risk before it spreads.
“
BetterCloud has been highly valuable in helping us not only to track our IT spend, but also in helping us with things like offboarding management, managing shadow IT, and maintaining visibility of application owners in a fast changing company.”
— Verified G2 User in Information Technology and Services
Automated shadow IT discovery - no guesswork required
Discover sanctioned and unsanctioned SaaS apps via SSO, Browser Extension, and ERP, and see:
- Who is using them
- Department ownership
- License overlap
- Risk category
This is shadow IT monitoring with actionable insight.
Hold up. What is shadow IT?
Shadow IT refers to any software, SaaS application, or AI tool used within an organization without IT approval or oversight.
It often starts with good intentions — teams moving fast, solving problems, trying new tools. But without visibility and control, shadow IT leads to:
Data exposure and security vulnerabilities
Compliance violations (SOC 2, HIPAA, GDPR)
Duplicate or unauthorized software spend
Orphaned accounts during offboarding
AI tools accessing sensitive corporate data
of IT still worry somewhat or a lot about shadow IT
increase in SaaS sprawl concerns YoY
The shadow IT resource vault
SaaS security: A complete best practices guide
Solve SaaS security challenges by implementing Zero Trust for SaaS. Our SaaS security best practices and SaaS security checklist guide your proactive defense.
The IT leader’s guide to managing shadow IT
Shadow IT is an ever-present concern for IT. Learn how to reduce shadow IT usage, as well as optimize the user experience for your employees.
Know the hidden risks of shadow IT and its impact on your SaaS stack
Shadow IT in the SaaS stack is dangerous. Learn how hidden risks of shadow IT impact finance, operations, security, and compliance, as well as how to limit them.
Shining a light on shadow IT at New Season
New Season stopped playing hide-and-seek with "unknown" applications. By implementing BetterCloud’s automated shadow IT discovery, they shifted from reactive guesswork to total SaaS visibility This shift from reactive guesswork to total visibility allowed them to reclaim wasted hours and sync with finance to ensure every dollar spent on software is a dollar spent wisely.
See what else BetterCloud can do for you
Top pick by IT: BetterCloud is a Leader in G2 Winter 2026 Grid Reports
Stop managing SaaS in silos. BetterCloud is the highest-rated and only unified SaaS Management Platform (SMP) on G2. Thousands trust us because we're the strategic tool for ROI and security. Recognized as a Leader in 30+ categories in the G2 Winter 2026 Grid Reports, including SaaS Spend Management and Data Loss Prevention, BetterCloud delivers efficiency that everyone loves.