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The School of SaaSOps: A Five-part Crash Course on the SaaSOps Movement

In today’s digital workplace, employees are empowered to stay engaged and productive–thanks to SaaS. IT makes it all possible by employing SaaSOps–a practice referring to how SaaS applications are managed and secured through centralized and automated operations.

The School of SaaSOps is an educational webinar series designed to teach you what you need to know about SaaSOps and give you tips from the companies who are doing it best.

Session recorded on 12/6 

SaaSOps 101

We now live in a “best of breed” world, where employee experience and productivity are the top considerations when choosing your digital workplace’s tech stack. IT plays a critical role in this new era by empowering the business with applications that reduce friction, increase scalability, improve collaboration, and ultimately, help to retain employees.

But it has come at a price. IT teams are still treated as a cost center despite taking on the unmanageable workloads required to run a “best of breed” environment. 

Enter SaaSOps: the people, practices, and technology that enterprising IT teams are employing to manage and secure the SaaS applications that power their workplaces.

In our first installment of the School of SaaSOps, we start with:

  • The definition and origin of SaaSOps

  • The scope of a SaaSOps professional’s realm

  • Why centralized and automated operations are a SaaSOps professional’s secret weapon  

12/18 from 2-2:30pm ET

The People & Process Behind the SaaSOps Movement

There’s a new function within IT. Some call it “corporate engineering,” others “SaaSOps.”

Either way, these IT professionals are pioneers who have changed what it means to be IT. They counter dwindling budgets and resources by proactively automating repetitive, manual tasks. They combat SaaS sprawl by centralizing the management and security of their SaaS apps. Most importantly, they improve the employee experience by enabling users with best-of-breed technology.

In the second installation of the The School of SaaSOps, we cover:

  • The skills you need to become a SaaSOps professional 

  • Where SaaSOps fits into the structure of an IT team

  • How Shawn Carney of Etsy has built a high-powered SaaSOps team 

1/8 from 2-2:30pm ET

The School of SaaSOps’ Guide to SaaS Management

The days of buying all of your software from a single vendor are long gone. Organizations now adopt the best possible software for every job, creating a sprawl of SaaS applications that is difficult to centrally manage. 

For example, how do you view and audit user activity across SaaS apps? How do you manage onboarding and offboarding, plus the changes in access that occur throughout a user's lifecycle? How about ensuring all your SaaS apps are configured correctly?

Without a strategy for managing the various SaaS applications that make life easy for employees, IT becomes inundated with work.

We examine:

  • The five pillars of modern SaaS management 

  • The technology you need in your toolbox to manage SaaS sprawl

  • Where to begin in the quest to regain control of your SaaS environment

1/22 from 2-2:30pm ET

The School of SaaSOps’ Guide to SaaS Security

The first step towards securing your environment is centralizing it. Now that you’ve mastered SaaS management, SaaS security is next. 

How do you detect and mitigate insider threats (accidental or malicious)? How do you ensure none of your sensitive SaaS data is exposed? How do you ensure compliance with laws, regulations, and guidelines for your industry?

Join us for a deep dive: 

  • The five pillars of modern SaaS security

  • The technology you need for a secure SaaS environment

  • How to assess where your security posture stands vs. where it should be

2/3 from 2-2:30pm ET

SaaSOps Stories from the Field  [an online panel discussion]

To be a pioneer in SaaSOps, you have to love SaaS and believe in the benefits that it brings. For the SaaSOps stars on this panel, it started with empowering their employees with best-in-breed technology.

From there, these leaders had to create their own playbooks for managing and securing their organization’s SaaS applications. They built automated workflows and custom security policies, centralized the management of dozens of SaaS apps, and shifted the mentality of their IT teams from reactive to proactive altogether.

Don't miss this online discussion with three panelists who are leading the SaaSOps movement. 

We tackle: 

  • Our panelists’ biggest SaaSOps wins & tips

  • How you can automate yourself into a job you love

  • Tactics for scaling IT operations without hiring more people

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Featured Presenters

David Politis

Founder & CEO at BetterCloud

Chief Product Officer at BetterCloud

Jim Brennan 

Rachel Orston

Chief Customer Officer at BetterCloud

Strategic Account Manager at BetterCloud

Jesse Finkelstein

Shawn Carney

Director of Engineering, IT & Compliance at Etsy

+ more to be announced later!

The School of SaaSOps: A Five-part Crash Course on the SaaSOps Movement

In today’s digital workplace, employees are empowered to stay engaged and productive–thanks to SaaS. IT makes it all possible by employing SaaSOps–a practice referring to how SaaS applications are managed and secured through centralized and automated operations.

The School of SaaSOps is an educational webinar series designed to teach you what you need to know about SaaSOps and give you tips from the companies who are doing it best.

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