If you use Outlook 2013/2016 or the Outlook Web App, it’s easy to import contacts from other email services.

If you’ve moved from Google Apps to Office 365, from Google Apps for Work to Office 365 for Business, or you’re just using both email clients and want to have the same contacts in both, you can follow the video above or the instructions below.

To export Gmail contacts:

1. From your Gmail account, click Gmail -> Contacts.
2. Click More >.
3. Click Export.
4. Select the contact group you wish to export.
5. Select the export format Outlook CSV format (for importing into Outlook or another application).
6. Click Export.
7. When prompted, click Save as, and browse to a location to save the file.

To import from Outlook 2013 or 2016:

1. From the FILE tab, select Open & Export.
2. Select Import/Export.
3. In the Import and Export Wizard, select Import from another program or file.
4. Click Next.
5. Select Comma Separated Values.
6. Click Next.
7. In the Import a File box, browse to and select the .csv file you saved your Gmail contacts to.
8. Select Replace duplicates with items imported, Allow duplicates to be created, or Do not import duplicate items.
9. Click Next.
10. In the folder list, select the contacts folder where you want to import your contacts to, and click Next.
11. Click Finish.

To import from Outlook Web App:

1. Select People from the app launcher.
2. Select the settings gear, them click Options.
3. Select Import contacts under People.
4. Click Browse and select the .csv file you saved your Gmail contacts to.
5. Click Import.

For instructions on migrating contacts from Yahoo!, Outlook.com, Mozilla Thunderbird, or a desktop version of Outlook, please see this page.