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How to Create a New Outlook Profile

< 1 minute read

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Microsoft’s definition of an Outlook profile is “accounts, data files, and settings that specify where your email messages are saved.”

You may need to create a new Outlook 2013 or 2016 profile to troubleshoot issues with your mailbox; creating a new profile can save you from uninstalling and reinstalling. You also might create a new profile when you’re upgrading to Outlook 2013/2016 from an older version.

Follow the steps in the video above to create a new profile, or:

  1. Exit Outlook.
  2. Go to your computer’s Control Panel and select Mail.
  3. Click Show Profiles…
  4. Click Add.
  5. Type a new name for the profile (whatever you wish) and click OK.
  6. Add your account details in the Add Accounts windows.
  7. Select Prompt for a profile to be used in the Mail window if you’d like to switch to your new profile when you restart Outlook.


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