HipChat introduced a couple of exciting updates, including an integration with Alexa, Amazon’s artificial intelligence system, and group video chat and screen sharing for up to 20 teammates. Zendesk announced 15 new apps and integrations available in its marketplace.

• HipChat | Amazon’s Alexa-powered bot brings ChatOps into the future
• HipChat | Group video chat & screen sharing now supports 20 teammates
• Zendesk | Treat yo’ self to these 15 new apps and integrations

For yesterday’s SaaS updates (and beyond), click here for our archive.