SaaS Updates Summary: February 19 – February 23

There were a handful of SaaS updates last week. Google rolled out a new Jamboard release and new Drive File Stream settings. Microsoft introduced new updates to help with GDPR compliance, Asana rolled out additional languages, and more.

Back to Basics – ITIL Change Management Process
Freshservice | This isn’t a product update, but it’s a good overview of the basics. Digital transformation is a high priority activity for most of the IT leaders now. Therefore, it is important to streamline this process to ensure minimal disruption or downtime. ITIL change management process is a precursor to release management and this includes detailed assessment and planning before the change is actually released.

Insight: Best Practices for Being a Productive Admin
Salesforce Admins | On the Salesforce Admins Podcast, Mike Gerholdt looks at best practices on what it takes to help you be productive as an admin. Key takeaways: Share your successes, prioritize user requests, and leverage new tools in the app that can help you understand how your processes are running.

¡Hola! Olá! More Languages and Global News
The Asana Blog | Asana recently launched in French and German and now they’re excited to add Spanish and Portuguese, too. In addition, they’ve made improvements for their customers across the globe to make their experience more intuitive and localized.

A Sneak Peek Into the Future of Jira Cloud Issues
Atlassian Blog | From improving the subtask experience, to making the process of linking issues more intuitive, to providing richer context and more realtime development information, the Jira team has been heads down working to remove the friction for the most common actions on Jira issues. Here’s a sneak peek into their progress.

Autodraw, External Camera/Speaker Support and More with the Latest Jamboard Release
G Suite Updates | The latest Jamboard release brings several new features―to both devices and the Jamboard app―to help people more easily and efficiently get their ideas out. Google is also adding a new feature to help admins to manage the ownership of Jams within their domain.

New Drive File Stream Settings for Your Organization’s Deployment
G Suite Updates | Drive File Stream lets you stream files directly from the cloud to your computer and select files to be available offline. Based on your feedback Google is adding several features to Drive File Stream which will help you.

Check Out the Most Recent G Suite Launches
G Suite Updates | Last year, Google introduced a new resource for admins: What’s new in G Suite? Don’t forget to visit the page regularly for a list of the most recent launches across G Suite.

Microsoft 365 Provides an Information Protection Strategy to Help with the GDPR
Office Blog | The intelligent compliance solutions in Microsoft 365 help you assess and manage your compliance risks and leverage the cloud to identify, classify, protect, and monitor sensitive data residing in hybrid and heterogeneous environments to support GDPR compliance. Updates in Microsoft 365—currently rolling out—help protect sensitive data and include: 1) Compliance Manager general availability for Azure, Dynamics 365, and Office 365 Business and Enterprise customers in public clouds 2) Compliance Score availability for Office 365, 3) Azure Information Protection scanner general availability.

For last week’s SaaS updates (and beyond), click here for our archive.