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The top IT habits of successful unicorns (panel recap)

BetterCloud founder and CEO David Politis recently hosted an online panel discussion with IT leaders from three unicorn companies: Vicky Couturier, IT systems director at InVision; Anthony Ancheta, IT manager at Lime; and Matt Kauffman, IT help desk manager at Toast. The panelists shared their IT philosophies, how they solve their biggest IT challenges, and their top habits for scaling IT operations.

Peter Fretty
5 min read
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“I Didn’t Even Reach Out for Help”: How BetterCloud Delivers Proactive Support

At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.

5 min read
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The Perimeter Has Vanished. Here’s a 90-Day Plan to Help You Adapt

Once upon a time, it was easy to secure your IT kingdom. But just like castles fell in the 1300s because of the evolution and enhancement of gunpowder, our technology perimeter has fallen with the evolution and enhancement of SaaS and cloud-based services. Without our walls, without the perimeter to limit access to services, we must evolve to introduce cloud enablement. Over the next 90 days, let’s take an objective-based approach to evolving our perimeter management.

Tim Witos
4 min read
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6 Things You Should Look for When Selecting a Secure SaaS Vendor

Selecting the right SaaS vendors can prove instrumental in propelling your organization to the next level. However, that’s only one piece of the puzzle. You also need to select vendors with the right security measures in place. This is especially true if you are giving them access to other SaaS applications that are critical to your organization or process sensitive information. But how do you know if a SaaS vendor is secure? We sat down with BetterCloud’s Security Compliance Director Mosi Platt to find out.

Peter Fretty
5 min read
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A Sneak Peek at 11 IT Pros’ Desk Setups

Ever wonder how other IT pros have their desks set up? Here’s a glimpse at 11 pros’ desks and what’s on them.

4 min read
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