In this report, Forrester interviewed IT leaders from some of the world’s largest companies to understand the current best practices for mastering SaaS operations. As a result, it does a great job describing the current IT landscape and the key challenges organizations face around multi-SaaS environments. We encourage you to read the full report, but let’s explore a few of the takeaways from the report.
The rise of user mobility and SaaS application adoption have drastically changed the landscape for access and security: More people are accessing more resources from more locations and more devices. Organizations must ensure that all users around the globe—whether remote employees, customers, partners, or contractors—can securely access data and protect applications anywhere.
Gartner has recognized a brand new market: SaaS management platforms (SMPs), which provide additional capabilities to fill the operational gaps left by native admin consoles. In their first-ever Market Guide for SaaS Management Platforms, Gartner has identified BetterCloud as a representative vendor.
We are thrilled to announce a partnership with Okta and the launch of the new BetterCloud Connector for Okta. Here’s how this integration will provide a comprehensive solution for managing and securing business-critical data across SaaS applications.
Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM. We’ve seen hundreds of cloud-forward companies create the new IT function of SaaS ops because we have reached a tipping point with SaaS. Learn more about what this new IT market category means, and where it fits into the SaaS management reference architecture.
Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.