The SaaSOps Show: Physical Offices Are a Thing Again
In the latest episode of The SaaSOps Show, Justine and Brian dig into their top priorities for an office reopening—including why it’s critical not to overlook self-service.
RECENT CONTRIBUTIONS
SaaSOps Leaders Episode 4, Featuring Rick Heil
SaaSOps Leaders With David Politis is back again! This week, Politis talks with Rick Heil, Vice President of Technology at MERGE.
SaaSOps Leaders Episode 3, Featuring Marques Stewart
SaaSOps Leaders With David Politis is back! This week, Marques Stewart joins him to discuss his team’s heroic effort to keep school in session.
Introducing SaaSOps Leaders With David Politis
Today we’re excited to announce that SaaSOps Leaders With David Politis is live. Learn more about the show, including where you can stream it.
Why IT Executives Should Dedicate R&D Time to Exploring New SaaS Tools
According to BetterCloud’s CIO Tommy Donnelly, IT executives need to dedicate R&D time to exploring new SaaS applications. Here are a few reasons why.
Why CIOs Need a SaaSOps Team
Based on recent conversations with our CIO Tommy Donnelly, it’s clear that CIOs need SaaSOps teams. Here are a few reasons why Donnelly believes these dedicated SaaSOps functions are more critical than ever.
Meet BetterCloud’s New VP of Site Reliability Engineering, Stephen Dick
We recently sat down with Stephen Dick for a chat about his career path, the history and future of DevOps, and his vision for SRE at BetterCloud.
SaaSOps Show Episode 17: Strategic IT Roadmap Planning
Have you ever wondered what it’d be like for your boss to write down every single backlog item onto a Post-it note? That’s what Justine did for (or to) her team. The end result? A more strategic IT roadmap that’s in sync with BetterCloud’s growth plan.
How to Embed IT (and SaaSOps) Into the Business
A lot of people agree that IT leaders must embed their teams (and SaaSOps principles) into the business. But what do we mean when we say that IT should be embedded into the fabric of an organization? And more importantly, how do we accomplish it? Let’s dig into both of these questions.
Meet BetterCloud’s New VP of Quality, Daniel Waithe
We recently sat down with Daniel Waithe for a discussion about his career path, the opportunity at BetterCloud, and the future of quality engineering.
Meet BetterCloud’s New VP of Engineering, Lorinda Brandon
We sat down with BetterCloud’s Lorinda Brandon to discuss her vision for engineering at the company, her approach to building teams, and her advice to young female engineers.
BetterCloud Proudly Announces Its ISO 27001 Certification
Securing our customers’ data has always been a top priority. This is one of many reasons that BetterCloud is proud to announce that our SaaS management platform (SMP) is ISO 27001 certified.
SaaSOps Show Episode 16: Mid-Lifecycle Management
This week on the SaaSOps Show, Brian is joined by the noble Dennis Irizarry, an IT specialist here at BetterCloud, to talk shop about mid-lifecycle management.
Where Does BetterCloud Fit Into Your Tech Stack?
As SaaS adoption continues to explode, IT needs a sophisticated toolset to secure those applications. Here’s how BetterCloud fits into IT’s tech stack.
(Re)introducing the SaaSOps Show, Featuring Justine and Brian
Around this time last year, we decided to create a YouTube channel for IT pros that was equal parts informative and fun. Enter: the SaaSOps Show.
79 SaaS Statistics in 2021 That Will Change the Way You Think About SaaS Management
We rounded up 79 SaaS statistics for 2021 that show the bright future of SaaS, the growing challenges of SaaS management, the power of automation, and more.
Is SaaSOps the New DevOps?
The histories of SaaSOps and DevOps are more similar than you might think. Is SaaSOps on track to become the new DevOps? Let’s dive in.
Meet BetterCloud’s New Chief Technology Officer, Jamie Tischart
Hear from BetterCloud’s new CTO Jamie Tischart about his approach to software development, his management philosophies, and the future of engineering at BetterCloud.
Why You Need a SaaS Management Platform for Your SaaS Operations
As your organization adopts more SaaS applications, how can IT manage and secure a growing portfolio of applications, while also ensuring that a best-in-class experience for end users? For many companies, a SaaS management platform (SMP) is the obvious solution. Let’s explore why an SMP is no longer a luxury for your organization, but a business-critical necessity.
What If Chat Overtakes Email in the Workplace?
To ring in 2021 (again), let’s explore how close Slack is coming to beating email. We’ll also unpack what experts across the company think the implications would be on IT if chat made email redundant.
SaaS Operations and the Road Ahead for Enterprise IT
As part its latest market report, Forrester interviewed enterprise IT leaders to understand the current challenges and best practices for mastering SaaS at scale. Last week, BetterCloud’s Chief Strategy Officer Shreyas Sadalgi explored the findings of this report further with its author, Bill Martorelli, Principal Analyst at Forrester Research. Missed the live event? Let’s recap some of the key takeaways from their chat.
The Ongoing Challenge and Opportunity of SaaS License Spend Management
If you’re like many IT professionals, ensuring that your organization is properly resourced (without wasting money) is always a top priority. But take heart, SaaS license spend management is an ongoing challenge for enterprises everywhere.
How BetterCloud Discover Helps IT Know the SaaS Environment
During Altitude 2020, our director of product strategy Peter Bilali explained that BetterCloud’s new Discover offering helps IT know the SaaS environment. Want to see how it works? Here are a few GIFs that demonstrate the power of BetterCloud Discover.
A Brief History of SaaSOps (and Why It Matters)
Let’s take a look at the brief, but insanely interesting history of SaaSOps. We’ll explore just how rapidly SaaS became a driver of innovation, the external threats against it, and how the benefits of SaaS helped IT discover a need for a more centralized way to manage all of the products.
Celebrating The 2020 SaaSOps Stars Award Winners
This marked the second year of our SaaSOps Stars Awards. On the fourth day of Altitude 2020, our chief customer officer Rachel Orston took the stage to recognize some individuals and teams that transformed their companies, careers, and industries.
Altitude 2020: The 4 Biggest Product Announcements
Whether you were able to join us or not, there’s a lot to digest from the five days that we (virtually) spent together, especially when it comes to the product. Here are just four of the biggest product announcements from Altitude 2020.
Altitude 2020 Recap: We Discovered a Whole Lot Last Week
This year, nearly 1000 attendees from around the world joined us for a week full of exciting community announcements, product releases, and interviews with some of the most influential leaders in the industry. IT leaders also discussed their challenges and wins around app visibility, mitigating security risks, and the future of the digital workplace. Here are just a few of the highlights from Altitude 2020.
#Altitude2020 Day 5 Recap: That’s a Wrap, Folks!
On the final day of Altitude 2020, our CEO David Politis gave us even more to chew on during a live AMA session. That session wasn’t recorded, but we’ve included a few highlights in this post. Also, a few reflections on the entire week to wrap things up.
#Altitude2020 Day 4 Recap: The Next Frontier
On day four of Altitude 2020, Orston continued her ongoing series of SaaSOps Stories with a live interview with Lester Chan, Head of Enterprise Security at Zoom. Then, she handed out some well-deserved SaaSOps Stars awards.
#Altitude20 Day 3 Recap: Delivering on the Promise of SaaS
Our chief product officer Jim Brennan took the stage again on Day 3 of Altitude to discuss BetterCloud’s latest investments in our Manage and Secure platforms. Here’s a recap of BetterCloud’s recent improvements to several aspects of the product.
#Altitude20 Day 2 Recap: Discovering The Future
We made a pretty big product announcement today during Altitude 2020. Check out this quick recap to learn more about how BetterCloud is evolving to help you discover, manage, and secure your SaaS environment.
#Altitude20 Day 1 Recap: The SaaSOps Movement is Growing, Plus an Exciting Community Announcement
This has been an unprecedented year, to say the least. But even though we can’t be together for Altitude 2020, a lot of folks at BetterCloud worked hard to ensure that our virtual attendees feel empowered, connected to their peers, and celebrated for their wins.
Meet BetterCloud’s New Chief Information Officer, Tommy Donnelly
We recently sat down with Tommy Donnelly, BetterCloud’s new CIO, for an informal chat to get to know him better. Read on to learn more about his career, his leadership strategy, and his vision for BetterCloud over the coming years.
How to Audit, Improve & Enhance Your BetterCloud Workflows
We surveyed a variety of BetterCloud product experts to find the answers to these questions. Here’s what they had to say (spoiler: They had very strong convictions on the importance of auditing your BetterCloud workflows and tips for doing so effectively).
What BetterCloud Can Automate in 2020, Explained in 9 GIFs
Even just thinking through all the automation possibilities can overwhelm an experienced IT administrator. Based on our conversations with IT experts across the organization, here are just a few critical business processes that BetterCloud can automate in 2020.
How IT Will Shape the Future of Workplaces
How do you help people stay effective while working under really unusual conditions? To answer this question and many more, our CEO David Politis and Dropbox CTO Bharat Mediratta sat down to discuss how IT will play a leading role in creating digital workplaces.