SaaS gives end users endless ability to collaborate with others, share data, and access files from anywhere at anytime. However, these features have created a swath of new security threats that IT and security teams are still learning how to navigate. Principal Analyst for 451 Research Garrett Bekker and BetterCloud’s Chief Product Officer Jim Brennan discussed the unique security challenges that cloud adoption presents and SaaS Operations Management, the emerging category that is filling a gap in cloud security.
Our new Chief Customer Officer (CCO) Rachel Orston was one of Atlanta’s early tech pioneers and helped build the thriving tech community there. Rachel leads a customer success forum in Atlanta and is an avid attendee of spin classes. Her passion for customers and the customer experience is unrivaled. She’s excited to seize the opportunities that lie ahead of BetterCloud, which is what unquestionably makes Rachel the ideal new head of our customer experience organization.
Altitude, BetterCloud’s annual IT conference, will be held September 23-25 in San Francisco this year. “Altitude is the best place to talk to a community of like-minded thinkers who are going to help you directly with your day-to-day job,” says Ryan Donnon, the Director of IT at First Round Capital. According to Ryan, Altitude is “THE community that you need to be in” if you’re using any SaaS apps in your IT environment.
As the world shifts to SaaS, IT teams are still learning how to fully secure their SaaS apps—in many cases they’re still discovering where threats lie within these new environments. BetterCloud’s CISO Carlos Batista and Principal Solutions Engineer Mohammed Khalid hosted a webinar to discuss four of the most common, and most insidious, insider threats that you should be on the lookout for in your cloud environment. Here’s a recap.
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.
BetterCloud is committed to helping you implement a least privilege model—a security best practice—in your SaaS environment. Time-based roles allow you to delegate admin access to BetterCloud for a set amount of time, ensuring that users won’t retain elevated access any longer than they need.
This week’s product tip covers one of our most popular on-demand workflows: profile cleanup. You can finally solve an age-old IT challenge: keeping user profile information consistent across applications.
This year at Oktane, we hosted a customer panel where we shone a light on a few of our phenomenal customers: Bird, Juul Labs, Peloton, and Spotify. They discussed how they use BetterCloud to save their organizations time and money (and their own sanity).
This week’s product tip is one of our favorites—reducing unnecessary super admin privileges. Because super admins can access and manipulate every part of your organization’s SaaS applications, it’s important to keep the number of super admins in your environment to a minimum. BetterCloud gives you the tools to make this possible.
David Politis, our founder and CEO, recently hosted a webinar in collaboration with Daniel Lu, Okta’s product marketing manager, in order to discuss security risks born of SaaS adoption and the Zero Trust model of access management that has emerged from it.