SaaS gives end users endless ability to collaborate with others, share data, and access files from anywhere at anytime. However, these features have created a swath of new security threats that IT and security teams are still learning how to navigate. Principal Analyst for 451 Research Garrett Bekker and BetterCloud’s Chief Product Officer Jim Brennan discussed the unique security challenges that cloud adoption presents and SaaS Operations Management, the emerging category that is filling a gap in cloud security.
Our new Chief Customer Officer (CCO) Rachel Orston was one of Atlanta’s early tech pioneers and helped build the thriving tech community there. Rachel leads a customer success forum in Atlanta and is an avid attendee of spin classes. Her passion for customers and the customer experience is unrivaled. She’s excited to seize the opportunities that lie ahead of BetterCloud, which is what unquestionably makes Rachel the ideal new head of our customer experience organization.
Altitude, BetterCloud’s annual IT conference, will be held September 23-25 in San Francisco this year. “Altitude is the best place to talk to a community of like-minded thinkers who are going to help you directly with your day-to-day job,” says Ryan Donnon, the Director of IT at First Round Capital. According to Ryan, Altitude is “THE community that you need to be in” if you’re using any SaaS apps in your IT environment.
Our bi-coastal new Chief Marketing Officer (CMO) Andrew Savitz has a passion for surfing and an insatiable appetite for Yelp. He can’t wait to put his plans into motion and share BetterCloud’s story with the world. Andy has extensive experience scaling enterprise SaaS companies, which makes him the perfect addition to BetterCloud.
As the world shifts to SaaS, IT teams are still learning how to fully secure their SaaS apps—in many cases they’re still discovering where threats lie within these new environments. BetterCloud’s CISO Carlos Batista and Principal Solutions Engineer Mohammed Khalid hosted a webinar to discuss four of the most common, and most insidious, insider threats that you should be on the lookout for in your cloud environment. Here’s a recap.
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.
BetterCloud is committed to helping you implement a least privilege model—a security best practice—in your SaaS environment. Time-based roles allow you to delegate admin access to BetterCloud for a set amount of time, ensuring that users won’t retain elevated access any longer than they need.
This week’s product tip covers one of our most popular on-demand workflows: profile cleanup. You can finally solve an age-old IT challenge: keeping user profile information consistent across applications.
Consistency is Matt Young’s friend. Our new VP of sales has spent his entire life in Connecticut; Monroe, Connecticut, specifically. He has also spent his entire professional career in sales. Luckily, his consistency is (part of) why we are so excited to welcome Matt to our team. His exhaustive experience in the SaaS sales space makes him a perfect addition to the BetterCloud family.
Matt sat down with us to discuss what drew him to BetterCloud, what he’s looking for as he builds his team, and what he does when he isn’t at work.
This year at Oktane, we hosted a customer panel where we shone a light on a few of our phenomenal customers: Bird, Juul Labs, Peloton, and Spotify. They discussed how they use BetterCloud to save their organizations time and money (and their own sanity).