Our Chief Product Officer Jim Brennan and Product Manager Richard Floyd hosted a webinar to show you around BetterCloud’s brand new Integration Center, define SaaSOps and its role in the modern workplace, and begin your initiation into the BetterCloud community. Check out our article for the highlights.
You might see a new role opening up soon in your IT department: SaaSOps Engineer. Here’s why.
Our new Chief Revenue Officer Chris Jones aims to institute a “best is the standard” sales culture at BetterCloud. He’s excited about the market opportunity that BetterCloud has for the taking. “Do the right thing” is his North Star—so you can expect to see his decisions reflect this mantra.
Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. Andra is excited to leave her public company comfort zone and bring her talent to the BetterCloud team. She’s looking forward to helping BetterCloud scale and become one of the most reliable solutions that customers use. Andra hopes to build a culture within her team where everyone has a voice and is comfortable using it. We’re excited to have Andra on board and for all the positive change that she’s bringing with her.
SaaS gives end users endless ability to collaborate with others, share data, and access files from anywhere at anytime. However, these features have created a swath of new security threats that IT and security teams are still learning how to navigate. Principal Analyst for 451 Research Garrett Bekker and BetterCloud’s Chief Product Officer Jim Brennan discussed the unique security challenges that cloud adoption presents and SaaS Operations Management, the emerging category that is filling a gap in cloud security.
Our new Chief Customer Officer (CCO) Rachel Orston was one of Atlanta’s early tech pioneers and helped build the thriving tech community there. Rachel leads a customer success forum in Atlanta and is an avid attendee of spin classes. Her passion for customers and the customer experience is unrivaled. She’s excited to seize the opportunities that lie ahead of BetterCloud, which is what unquestionably makes Rachel the ideal new head of our customer experience organization.
Altitude, BetterCloud’s annual IT conference, will be held September 23-25 in San Francisco this year. “Altitude is the best place to talk to a community of like-minded thinkers who are going to help you directly with your day-to-day job,” says Ryan Donnon, the Director of IT at First Round Capital. According to Ryan, Altitude is “THE community that you need to be in” if you’re using any SaaS apps in your IT environment.
Our bi-coastal new Chief Marketing Officer (CMO) Andrew Savitz has a passion for surfing and an insatiable appetite for Yelp. He can’t wait to put his plans into motion and share BetterCloud’s story with the world. Andy has extensive experience scaling enterprise SaaS companies, which makes him the perfect addition to BetterCloud.
As the world shifts to SaaS, IT teams are still learning how to fully secure their SaaS apps—in many cases they’re still discovering where threats lie within these new environments. BetterCloud’s CISO Carlos Batista and Principal Solutions Engineer Mohammed Khalid hosted a webinar to discuss four of the most common, and most insidious, insider threats that you should be on the lookout for in your cloud environment. Here’s a recap.
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.