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13 Commonly Confused IT Terms

API keys vs. authentication tokens? Integrations vs. connectors? What’s the difference? If you manage infrastructure or web-based technologies like SaaS applications, there are certain terms that are commonly confused. Here are 13 to look out for.

Top Use Cases for BetterCloud & Microsoft 365

Since launching our integration with Microsoft 365 (previously Office 365) two years ago, we have added functionality spanning all the SaaSOps use cases. Here are five of the top use cases our Microsoft customers have been taking advantage of.

The Best IT Advice I Ever Received

For many an IT guru who wants to maintain good relations while also ensuring they are doing their job right, it can be confusing and daunting. But forming the human connection is just as important a part of a successful IT organization as fixing computers. By building empathy and communication skills, you can reshape the perception of IT, create new advocates for IT, and help your organization thrive.

BetterCloud + OneLogin’s New Integration: Why Our Customers Say It’s “Everything I’ve Been Waiting For”

This past September, when we announced the OneLogin integration in BetterCloud’s Integration Center, it marked the launch of our partnership with OneLogin. The week of the announcement was serendipitous for both BetterCloud and OneLogin. We’re ecstatic to announce today that we are delivering on those requests by releasing enhanced integration capabilities designed to meet the growing needs of our customers.

The Tough Conversation: How to Furlough Users (and Re-Onboard Them Later)

Offboarding is a tough conversation to have right now. We know. No one wants to talk about it. But it’s IT’s responsibility to do it completely and securely for every user across every SaaS application, with an audit trail to prove it. In this post, we’ll focus specifically on how BetterCloud can create a streamlined offboarding workflow for furloughed employees.

SaaSOps: A Practice to Discover, Manage & Secure Your SaaS Apps (Oktane20 Live Session Recap)

BetterCloud Founder and CEO David Politis presented a breakout session during Oktane20 Live, Okta’s virtual identity conference. The session, “SaaSOps: A Practice to Discover, Manage & Secure Your SaaS Apps,” which was presented on April 2, focused on the evolution of SaaSOps and the main pillars of the practice, and included a customer panel. If you missed it, here’s a recap.