For many companies who have transitioned to the cloud, there are a number of inevitable changes that will occur. What about the Help Desk? The changes around your Help Desk are impacting everything ABOUT the Help Desk and, while you may not immediately notice the impacts, they are subtly dramatic and promise to disrupt the stream of innovation pouring out of the rest of the department and subsequently the company as a whole.
Did you know that under GDPR, users can request their data to be erased (aka be forgotten)? What kind of data does this apply to, and how can IT prepare for this? In Part Two of our series, our data privacy expert dives into three critical GDPR concepts that IT needs to be aware of: the right to be forgotten, consent, and data portability. All three elements affect IT’s responsibilities. This post covers what this means for IT and what their next steps should be.
Last month we hosted Altitude 2017, our annual customer summit, in Austin, Texas. Altitude was an IT conference like no other, and it was easily the best one we’ve ever had. Over 100 of the brightest minds in IT gathered together to define today’s best practices, collaborate on management strategies, sing karaoke, and, yes, race armadillos. These are the top nine takeaways—here’s what we learned during the two-day event.
Are you tired of running queries by hand, tracking issues in a spreadsheet, and performing searches natively across multiple apps? Here’s how automating policy enforcement through BetterCloud can enhance security and streamline operations.
Ah, the classic build vs. buy conundrum. While building may seem attractive, there are significant costs (both direct and indirect) to it. Hear why one executive says his greatest business/technology failure was building software when they could have bought it, and ask yourself these 11 essential questions before you build an in-house solution.
GDPR will go into effect in less than seven months. Are you prepared? We’re kicking off a three-part series that covers everything IT needs to know about GDPR. In this first post, a data privacy expert explains 11 key concepts and why you need to starting preparing now.
In the modern workplace, SaaS creates new, unprecedented challenges for IT. Here’s why IT needs a framework to address those challenges and help solve them.
We wrote the book on SaaS management—literally. We’re thrilled to announce the publication of Controlling Your SaaS Environment: A Six-Part Framework for Effectively Managing and Securing SaaS Applications.
With over 50 new features and enhancements released to date (highlights here), recognition from Gartner in the first-ever Market Guide for Cloud Office Management Tools, and a mention at the top of Forbes’ Billion-Dollar Startups list, 2017 has been a watershed year for BetterCloud.
Using a variety of automation technologies, SaaS management and security platforms, and improved HR information systems, companies are working to predict, manage, and adapt to organizational change as technology changes and employees come and go. And while these products are now near-necessities, one key ingredient is still at the heart of the seamless (and successful) management and flow of people through an organization: communication.