Today’s IT leaders have a growing burden of responsibility when it comes to SaaS. Companies seem to have an endless appetite for SaaS apps, and those tools are increasingly critical to business success. 

Without a framework for SaaS governance or the right tools in place, IT ends up relying on a spreadsheet to keep track of everything, poor implementation, and wasted licenses. The environment becomes vulnerable to numerous security threats, including shadow IT usage and sensitive data exposure.

To avoid all this, Gartner recommends IT create and follow a thorough and ongoing strategy for managing SaaS. From reducing the risks from shadow IT to optimizing usage, the report details all the activities that should be done throughout the entire lifecycle of an app.