User & Channel Management

Gain control of users, channels, and workspaces with a top-down view and central action engine.

Data Security

View a centralized list of files stored in your Slack workspaces and take individual or bulk actions to update dangerous settings.

Alerts & Automation

Custom alerts enable admins to stay current with important events. When security violations occur, BetterCloud policies automatically fix the threat.

Gain Visibility Into Your Slack Environment

View and manage your Slack workspaces, users, guests, admins, groups, channels, and documents from a centralized org-wide dashboard. Make changes to users, channels and files individually or in bulk using BetterCloud’s action engine. Filter documents across your Slack workspaces by 8 attributes and update sharing permissions.

Quickly Make Changes to Your Slack Domain

With a consolidated list of controls, IT and Help Desk teams can quickly create new users, add/remove users in bulk from groups or channels, or disable public sharing for a specific document. BetterCloud also offers actions that are not available in Slack’s admin console, such as setting a user’s status, sending messages to channels, or bulk deleting files.

Automated Policy Enforcement

Monitor critical security alerts such as when a public file sharing link is created or a new administrator is added. With BetterCloud’s policy engine, IT teams can build policies that automatically revoke public sharing links, maintain an approved number of admins, and fix other policy violations. Admins can configure Slack messages to certain users or channels that trigger automatically when a policy violation occurs.

Ensure A Least Privilege Model

With BetterCloud, IT can create custom admins roles with functionality to limit the types of actions admins can take (create, edit, delete) and the types of data they can act on (users, groups, files). BetterCloud roles can restrict access to sensitive information, like Slack files. BetterCloud’s audit logs capture all admin activity, including critical activities not captured by Slack’s access logs.

Unlock Value with Multiple Applications

Managing SaaS applications through multiple admin consoles and custom scripts ultimately leads to silos, broken processes, and security threats. Our customers report improved security, transparency, and efficiency when they centralize the management of additional applications with BetterCloud. Each additional application results in unparalleled cross-application insights, enhanced context, and greater productivity through comprehensive automation workflows.

Get Support Whenever and Wherever You Need It

Whether you need support for a specific feature or want guidance creating a workflow, help is only a click away. BetterCloud provides a full range of resources to help you get started and grow, including live chat, email and phone support, an in-app help center, and a community of 1200+ IT professionals to share BetterCloud best practices and tips.


Set up a policy to auto-revert public files to private and send the file owner a Slack message

Automate management of external guests, offboarding them after a set amount of time

Automated onboarding policies that add users to the proper groups & channels, and send a welcome message

Join the #slack channel in BetterIT to learn about additional use cases

What is BetterCloud?

Manage Your IT-Sanctioned SaaS Applications From One Place


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