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Unlocking efficiency: How FIRST uses BetterCloud to automate onboarding and offboarding

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FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Challenge: Jason Cosma, FIRST’s Global Manager of IT Support, manages…

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BARK Saved Thousands of Hours of IT Work with BetterCloud

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BARK is the world’s most dog-centric company, devoted to making dogs happy with the best products, services and content. BARK’s dog-obsessed team applies its unique, data-driven understanding of what makes each dog special to design playstyle-specific toys, wildly satisfying treats, personalized meal plans and supplements, and dog-first experiences that foster the health and happiness of…

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Sprout Social’s Automation Squad Works to Eliminate Manual Tasks Across the Business

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Sprout Social is a global leader in social media management and analytics software. Sprout’s unified platform puts powerful social data into the hands of more than 34,000 brands so they can make strategic decisions that drive business growth and innovation. Challenge:  Sprout Social uses a large number of SaaS applications, which the IT Service Desk…

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Gainsight Remains Nimble with BetterCloud’s Flexible Workflows

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Gainsight’s innovative platform helps companies of all sizes and industries drive durable growth through customer-led, product-led, and community-led strategies. It offers a powerful set of customer success, product experience, and community engagement solutions that together enable businesses to scale efficiently, create alignment, and put the customer at the heart of innovation—all of which help drive…

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Media Company Increases IT Efficiency by Automating Manual Tasks

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Challenge: The director of corporate IT at a digital media company manages a team of seven, which supports upwards of 800 people across the globe. As the leader of the IT department, he had two main areas he was looking to automate – user lifecycle management (ULM) and the management of SaaS apps, specifically Google…

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Seismic Builds a Frictionless ULM Process Using BetterCloud

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Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. From the world’s largest enterprises to startups and small businesses, more than 2,000 organizations around the globe trust Seismic for their enablement needs. Seismic is headquartered in San Diego with offices across North America, Europe, and Australia. Challenge: …

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MiQ Delivers Positive Employee Experience Powered by Automation

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MiQ Digital is a programmatic media partner that builds bespoke programmatic advertising solutions designed to help marketers and agencies make the smartest decisions for every campaign. They are experts in data science, analytics, and programmatic trading. The company, which is headquartered in the United Kingdom and has 15 global offices across four continents, employs more…

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Narvar Improves Security Controls with BetterCloud

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For organizations that have 100% cloud based IT infrastructure, one key responsibility for the in-house IT team is security. Making sure that only the right people have access to the right information requires constant juggling as new documents are created, apps are added or retired, and as staff members are hired or leave. Challenge: Philip…

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Ibotta Eliminates Hours of Manual IT Work Through Automation with BetterCloud

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Ibotta is a free cash back rewards and payments app that gives consumers real cash for everyday purchases when they shop and pay through the app. The company provides thousands of ways to earn cash on purchases by partnering with more than 1,500 brands and retailers. Ibotta has paid out over $1 billion in cash…

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Wave increases productivity by automating multiple IT processes with BetterCloud

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Wave provides small business owners with the tools they need to easily manage their finances. Its platform empowers millions of customers to take control of their accounting, invoicing, expense tracking, and payroll. For both security and availability, Wave uses SaaS applications for all its internal operations—and app integration delivered by BetterCloud improves efficiency across the…

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