Technical Support Specialist (NYC)
We are looking for a customer support master who is excited to provide our rapidly growing customer base with fantastic support. You and your teammates will be interacting via email, phone, chat, forums and more. You’re a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.
Director, Human Resources (NYC)
BetterCloud is looking for an experienced, hands-on Director of Human Resources to lead all HR planning and operations. The Director of HR will be responsible for leading organization development strategy, talent acquisition and development, onboarding and training, performance management, and compensation and benefits review and planning. The Director of Human Resources will serve as key cultural ambassador within the organization, working in conjunction with team leads across all business functions.
Business Development Representative (NYC)
BetterCloud is looking for a highly motivated Business Development Representative to join our rapidly growing team. We value hard work and attitude over experience, and are looking for an individual who wants to roll-up their sleeves and make an immediate impact on our organization.
We are building out the research capabilities of the Product Team in our Atlanta office. A Research Analyst will be responsible for working with the Product Team to get answers to a variety of questions that will enable the delivery of a world-class product . This individual will determine the best ways to get at the information that the team needs. You will be responsible for researching, analyzing data, and presenting findings and recommendations to the team. You should have a firm grasp of a variety of research methodologies, a creative approach to research when time and resource constraints exist, a background with statistical analysis, and flexibility to take both quantitative and qualitative approaches. We’re looking for someone who is passionate about getting out there and finding answers.
Software Engineer in Test (ATL)
BetterCloud, a high energy, high growth startup, is seeking a fast-learning, hard-working developer to join the Product Development team as a Software Engineer in Test to focus on functional test plan execution and automation.
We are looking for someone who has a good understanding of the Java language (or equal experience in other development languages) and is excited to gain real experience in cloud-development.